We do not buy items on consignment.

Single booths are rented at a price per square foot. We have a waiting list to get into The White Barn.

If you do not see the item you are looking for online, you are welcome to call us at +1 775 505 3693 and we can help you over the phone. We also keep a WISH LIST for anything that we do not currently have but we have a customer or client that needs something specific. Feel free to fill out your own request here.

Unfortunately, we do not offer appraisals or give estimated values.

You can check the status of your order by entering your order details on the Order Status page.

Click on the order number and you will see the order status in the top right corner. If you do not know your order number, you can locate it by looking at your order confirmation email.

When a shipping label has been created for your order, you will be able to track your shipment within your Order History.

Please note that once your package has shipped, tracking information will take up to 24 hours to appear in a carrier’s system.

If you have any further questions, please contact us.

Your previous orders are available in your Order History

Your satisfaction is our top priority, and we want your shopping experience to be perfect. We'll replace the item if it's still available or issue a full refund, including shipping charges.

For items shipped via our white-glove delivery service, you can refuse the item if you see any damage or quality issues. Make sure to note the damage or quality issues on the delivery service's paperwork and please contact us. We are here to help and want you to love your purchase. If you received a damaged item, please contact us immediately. Please include your order number and the name of the item that was damaged.

Since some items are shipped directly from The White Barn and others are shipped to our warehouse first for repackaging, your purchases may arrive in more than one package.

Please view your order details to verify which item(s) may have shipped separately by entering your order number on the Order History page.

Enter your order number and email address; it will indicate an estimated arrival date for each item in your order. Items with different estimated arrival dates will most likely be shipped in separate packages.

If you do not know your order number, you can locate it by looking at your order confirmation email. If all of your shipments have been delivered and you are still missing items, please contact us immediately.

To update the shipping address for an order, please contact us.

We're sorry, but we cannot cancel orders. If you have any concerns, please contact us.

Your satisfaction is our top priority, and we want your shopping experience to be perfect. We'll replace the item if it's still available or issue a full refund, including shipping charges.

For items shipped via our white-glove delivery service, you can refuse the item if you see any damage or quality issues. Make sure to note the damage or quality issues on the delivery service's paperwork, and please contact us.

Please include your order number, the item received in error, and the name of the item that you did not receive. We will contact you with details on how to return the item received in error and the status of the actual item you ordered.

Unfortunately, you can’t add items to existing orders. If you would like to add new items to an order you will need to place a new order on our site.

Unfortunately, we are unable to fulfill special orders at this time. Many of our items are available only in very limited quantities, so we often cannot obtain the exact same item. However, out-of-stock brands and items do frequently return to our site, and we will sometimes have a similar item.

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Fickle International procures every item directly and exclusively from brands and/or designers from all over the globe. We guarantee the authenticity of each and every product we sell.

Lori Smithers hand-selects each item that we sell. She travels every other month to a new location to scout for the best products and highest quality for our customers.

We are in the business to provide the best-curated selection to our customers! We do not price match with competitors as the majority of our items are one of a kind.

We're sorry, but we do not accommodate price adjustments.